Teaching a class of multidisciplinary students can be difficult, especially for individuals who don’t have much experience with collaborative product and service development. I led two undergraduate teams in a class called IPRO which is required for their undergraduate curriculum. Similar to some real world conditions, students aren't necessarily happy or motivated to be participating in this course, which involves a bit of creative thinking and participatory exercises to get all individuals involved. This process includes facilitating group formation, communicating and practicing design frameworks, and handing the reigns over to the team to lead them to a successful outcome. Part of this process includes empathy mapping to understand real-world problems, creating detailed service blueprints from these engagements with users map front stage and back stage interactions, and practice creating simple wireframes to build a case for a human-centered digital service.